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Shipping and Returns

Shipping Policy

At AntiPochete, we strive to ensure your shopping experience is fast, secure, and hassle-free.

All orders are processed within 24 business hours of payment confirmation. Once your order has shipped, you will receive a tracking code to monitor the delivery in real time.

Delivery Options

Frete Grátis

  • Delivery in 3 to 4 business days.

  • Available throughout the United States.

  • Express Shipping

  • Delivery in 1 to 2 business days.

  • Ideal for those who want to receive their order faster.

  • The stated deadlines begin after the order is processed and may undergo minor changes due to holidays, weather conditions or external factors related to the carrier.

  • Currently, AntiPochete delivers exclusively to the United States.

Return and Exchange Policy

The satisfaction of our customers is our priority.

If you are not completely satisfied with your purchase, you can request a return of the product within 15 days of receipt.

Return Conditions

For the return to be approved, the product must:

  • Show no signs of use.

  • Be returned in its original packaging.

  • Include all accessories and components originally sent.

AntiPochete fully covers the return shipping cost, with no additional charge to the customer.

Upon receipt and inspection of the product, the refund will be issued using the same payment method used for the purchase.

Defective or Damaged Product

If the product arrives with a manufacturing defect or is damaged upon delivery, please contact our customer service team.

After reviewing the request, we will issue a full refund of the amount paid, in accordance with our warranty policy.

Lost Order

If the order is lost during transit, we will send a replacement product at no additional cost, following confirmation of the incident with the carrier.

Guarantee

The warranty period may vary depending on the product purchased.

Specific warranty information will be available on each product page before the purchase is finalized.

Service

If you have any questions regarding your order, delivery, return, or refund, our team is ready to help.

Customer service email:
antipochete@outlook.com

Our customer service is powered by artificial intelligence to provide quick, accurate answers and support whenever needed.

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